Alegria
Frequently Asked Questions

Refunds

For our cancellation policy see http://searanchrentalhomes.com/acviews/FAQ-AL-cancellation.htm.

Your reservation has kept the Alegria apartment off the rental market for the duration of your reservation. Therefore, if you shorten your stay after check-in, there will be no refund of rents paid, or payable, for canceled nights.

As a courtesy to our customers, in the event of a cancellation or early departure, we will work to find a tenant to occupy the vacated time reserved under this contract. If we are able to find a suitable tenant, we will refund those amounts recovered by re-rentals, less a US$100 service fee. The earlier you warn us that you may need to cancel or shorten your stay, the better the chances of re-renting and refund.

Furthermore, we will certainly work with you in the event that your cancellation is due to documented serious illness or other serious circumstances. THESE ARE EXCEPTIONS TO OUR POLICY TO BE EXERCISED AT OUR DISCRETION.

See also http://searanchrentalhomes.com/acviews/FAQ-AL-warranties.htm with regard to warranties and representations.