Bella Vista
Frequently Asked Questions

Telephone

Reasonable use of the telephone in the rental home is free of charge to renters. (As "reasonable" we define up to approximately 30 minutes of placed call time on average per rental day). This includes long-distance calls within the U.S. and also to stationary phones (not cell phones) in foreign countries.

However, please be advised that the house telephone is Internet-based, which means that in the rare event of an Internet outage the phone will not work,* and you would then have no way to place or receive a call except with your private cell phone.

The circumstance that the phone is Internet-based can come in handy when you experience difficulties logging on to the Internet with your laptop: if you can hear a dial tone, the problem is likely with your computer; if there is no dial tone, the Internet is likely the culprit. In that case try to re-boot the modem, located in the loft, simply by unplugging the entire power strip from the outlet and plugging it back in after a few seconds. If, after a couple of minutes, the problem persists, you might want to report the problem by calling the Internet provider with your cell phone: Sea Ranch Connect, 1-866-270-1613.

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* Actually, with regard to electric power outages, Internet and telephone are on a battery back-up system that will keep the phone working for about an hour after begin of a brown-out, provided that the supplier of the Internet service is not also affected by the same electricity outage. 
Last Updated: 2/7/17