Warranties and Representations
In a rental home with as many amenities as Casa
de Luz offers, such as a clothes washer, refrigerator,
gas stove,* wireless Internet, swimming pool, air conditioning,
etc., it can happen that any one of these appliances or devices
can experience an accidental breakdown. In such a circumstance,
we will do what is reasonably possible, given the circumstances,
to repair the defect, after we hear about it. However, the
immediate availability of qualified service personnel cannot be
guaranteed, and it may happen that the problem cannot reasonably
be fixed during the duration of your rental period.
Please understand that Casa de Luz is
located in a modest town in an -- albeit rapidly improving and
modernizing -- developing country. Some of the basic
amenities we Americans and Europeans are very much used to, such
as hardware stores that carry almost anything one could possibly
need, or trained mechanics, electricians, plumbers or
electronics experts may be very hard and unreliably and untimely
to come by. While we will make every effort to keep Casa
de Luz fully functioning, and to take care of problems as
they arise, we cannot guarantee this to the degree of
satisfaction Americans and Western Europeans are used to.
Please understand.
Furthermore, we have, in our communication
leading to your rental of Casa de Luz, represented all
amenities fairly and accurately and will not offer compensation
or refund of rents paid in any form or amount, if certain
amenities are not available or not to your liking or
expectations.
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* The gas stove is fed by
bottled gas. One bottle may last as long as a year
or more under average use conditions. We do supply
those bottles, but should it run empty during your stay,
we would need to be notified. Someone will then
come and install a new bottle on short notice.
Last Updated: 4/20/16