Casa Pacis
Frequently Asked Questions

Deposit,
what is it for, and when will it be returned?

Reservation/Security Deposit: A reservation/security deposit (“Deposit”) is required for all rentals to hold your reservation until 30 days prior to your rental date, at which time the final rental balance is payable.
Note: The Deposit is NOT a down payment or partial payment on your rents.

The deposit will be returned subject to, but not limited by the following:
(a) no damage to the premises beyond normal wear and tear;
(b) no excess cleaning requirement due to renters' evidenced negligence, such as bringing a pet;
(c) no items missing from the premises ($30 replacement fee each for missing Sea Ranch ID passes);
(d) garbage not removed from house (place in garbage can dug in-ground on the berm near the driveway, or take home with you); and
(e) there are no unpaid, late, or outstanding rent or other charges owing.

Any material breach of the rental agreement or the general or specific home rules during your tenancy may be cause for forfeiture of up to the entire deposit. *
Implicit with the RENTAL AGREEMENT renter agrees to accept responsibility for any damages resulting from his stay that exceed the deposit amount.

Deposit refunds are mailed within 21 days of departure. However, if you paid your Deposit or Rent by PayPal, we usually process the Deposit refund via PayPal just one or a few days after your check-out date. Please do not contact us to check on the refund status until AFTER these 21 days.**

----------------------------------
*  A material breach includes: exceeding the occupancy upon which the rental amount was based; bringing a pet; inviting not registered guests for partying; or smoking inside the premises.  
**
If the rental was facilitated through Airbnb, HomeAway, TripAdvisor, or a similar agency, the deposit is typically collected by them and returned by them at their customary timing.  

8/17