Alta Vista
Frequently Asked Questions

Linen, Towels, Bath Mats, Bathrobes

We provide linen, bedding, towels, bath mats, and bathrobes for our renters.* The beds** are made upon arrival*** and those beds used by renters must NOT be made by renters before their departure. This is to ascertain that our housekeepers know unquestionably which beds were used by the renters.

However, doing laundry is the single most time-consuming and therefore costly activity for our housekeepers, and we very appreciate it when renters help out with this task
Specifically, we will appreciate if our guests start the washing cycle before their departure with those items which they used in addition to the regular items allotted* for the rental.


Please
do not hang laundry anywhere outside the house to dry, such as or over a railing. Tahoe/Donner Association regulations prohibit this practice.

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* We provide the linens that are on the beds upon arrival of the guests, as well as one large towel, one hand towel, and one wash towel per renter per rental.  However, there are additional supplies in the closets, including bath mats and bathrobes. As a courtesy, our renters are welcome to make use of those additional supplies, but they are then REQUESTED to wash those additionally used supplies.

** The upstairs and downstairs MBRs have California King size beds; the main floor bedrooms have one Queen and two Twins.

*** Bedding typically consists of a fitted sheet, a large flat sheet, and a duvet.  The idea is, of course, for the guest to sleep between the fitted and the flat sheets ... (which we surprisingly found to be less obvious for some guests than one would think ... ). 

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