Alta Vista -- Frequently Asked Questions --

There are two credit card-size Tahoe-Donner ID cards in a bowl on the counter-top for use by guests. Please return them there when you depart. Each card is good for four people. They entitle you to enter all TD recreational facilities and purchase day-use tickets at nominal cost. Usually, one ticket is good for several of the facilities (such as tennis courts, marina, swimming pools).  The ID cards also provide a discount at the Downhill and Cross-Country Ski facilities, and they admit -- one person per card -- at a reduced rate to the Tahoe-Donner Golf Course.

Again, it is very tempting to forget to return these cards -- as it is to return the garage door remotes -- and we must advise you that, if you forget, we will charge cost, time, and fees to replace them to your security deposit, with a $30 minimum charge per item.

Please understand that it is a substantial hassle for us as owners to obtain replacement cards (it's a job that cannot even be accomplished by the housekeepers) -- we will have to charge renters a fee of $50 for each ID card not replaced to where you originally found it. Please understand that, much more importantly, a card carelessly not replaced will not be available for the next guests, and that is a real inconvenience for the guests and a problem for us who represent to our guests that cards will be available for them.  Please treat these cards as if they were your own precious credit cards ...