Alta Vista -- Frequently Asked Questions --

Warranties and Representations

In a rental home with as many amenities as Alta Vista Chalet offers, such as dish washer, clothes washer, dryer, microwave, hot tub, jacuzzi tub, sauna, gas fireplaces, refrigerator with ice maker, TV, stereo system, wireless Internet, telephone, gas grill, etc. etc., it can happen that any one of these appliances or devices can experience an accidental breakdown. In such a circumstance, we will do what is reasonably possible to immediately repair the defect, after we hear about it. However, the immediate availability of qualified service personnel cannot be guaranteed, and it may happen that the problem cannot reasonably be fixed during the duration of your rental period.

It can also happen that problems with the water or electricity supply or Internet service arise which are entirely out of our control. We do not guarantee that all amenities and/or utilities will function to your expectations during the entire duration of your stay, and we will not offer any refunds of rents due to such unexpected service interruptions or device breakdowns.

We have, in our communication leading to your rental of Alta Vista, represented all amenities fairly and accurately and will not offer compensation or refund of rents paid in any form or amount, if certain amenities are not to your liking or expectations.