Frequently Asked Questions
Fees -- what fees, if any, are you
paying when you rent "Casa Pacis" from us?
We charge for rent, our cost for cleaning, and the
required taxes. There are no hidden
fees or other expenses.
We have owned “Casa Pacis” as a personal vacation home and made it
available for vacation rental since 1983, providing over 2000
multi-day guest rentals during these years. In addition to
featuring our home on this "acviews" website (the name stands for
Affordable Comfort and VIEWS), we have
listed it with a few vacation rental sites, including "VRBO" and
"HomeAway." Traditionally, these listings provide inquiries
from travelers looking for vacation rentals. We will then
respond to such inquiries with a quote, handle the subsequent
booking, and manage the rental details. We do not charge a fee for these services,
as well as for all associated costs, including the expense for
the listings with these outside advertising companies. We
use PayPal as primary means for our guests to pay with their
credit cards, following our guests’ agreement to our no-nonsense
rental conditions. In most cases we even absorb the fees
charged to us by PayPal for their services.
In 2016, HomeAway, now owned by TripAdvisor,
changed their business profile. They forced us
homeowners -- their clients who pay for their listings (!)
-- to accept their new “on-line booking” program, for
which our guests have to pay a high additional “Service
Fee” directly to them (about 10% of rents). We ourselves
have been providing on-line booking all-along, without
charging any such fees -- and this with better, more
personalized service and considerations than what the
computerized HomeAway booking system is providing.
For example, our exceptionally consumer-friendly refund
policy through PayPal dwarfs the “enhanced consumer
protection” which HomeAway claims to be offering in
partial justification for the fees they charge to our
are also listed with Airbnb. Similar to
HomeAway, bookings through Airbnb are also subject to
a booking fee, and directly paid to them, as
compensation for their services. However,
Airbnb's fee is more modest, and they do not charge us
for listing with them, and we reduce our pricing when
you book through Airbnb, thus partially compensating
for their fees.
The upshot is that we offer our guests avoidance of
substantial, unfounded third-party service and booking fees
through us, without extra fees.